Home button on refurbished iPhone 4s is bad?
I bought an iPhone 4s from Verizon in August of this year. We insured it with Asurion. Sunday, I dropped it and the entire screen shattered. No biggie. I have it ensured.
So, today, I received a refurbished iPhone 4s. An empty envelope intended to hold the broken device is included. All is going well, until I notice the home button. The button is rotated 10 degrees to the left. Also, the button doesn't make a click sound when pressed, and also requires a SIGNIFICANT amount of pressure to activate. In essence, the home button is virtually useless.
I'm aware of the Active Touch Assistance. I hate it. It's not an option.
What do I do? Do I call Asurion? At this point, I don't even want a refurbished device, I want a brand new one that is hopefully covered by the insurance.
The nearest Apple Store is 10 miles away, so I'll only go if this is the best option.
How can I get a new device without paying the $169 deductible I already paid for the refurbished device?
Compain to asurion that the referbished iphone received was faulty
- When I press the lock button OR the home button.iPhone? When I press the lock button OR the home button, my iPhone takes a screenshot. It does the sane thing when I press the lock and home at the same time, but I know that it's supposed to happen
- My home button and lock button don't work on my iphone 4 Okay so about 2 weeks ago my lock button stopped working and I don't know why so I went to mts store and they said to go to the apple store and i haven't been able to go yet and then tonight I was on my phone then I went to eat dinner so i put it in my sweater pocket then after dinner i took my phone out and it wan't responding! Is there anything I can do right now other than going to an apple genius? It's like 9 at night!
- Is there an iPhone app to go to the home screen? My Home button isn't working well? IIm afraid my home button will completely stop working soon enough, and i don't currently have money to replace it. I really only need the home function, but it would be really nice if it also had a screenshot function (because screenshots need the home + lock combo) Edit: If it makes any difference, my phone is an iPhone 3GS (old, lol) and has iOS 6.1.6.
- Is the iphone 5s' home button bigger than te iPhone 4S home button? Need As soon as possible me and my brother are getting into a fight about it cuz he said he's going to change the 4s home button to the 5s home button