IPhone issues. Will the Apple Store replace my iPhone?
I got an iPhone 6 Space Gray 16gb in June 2015. Around September I noticed my front facing camera was literally falling into my phone. I went to the Apple Store and they looked at it and said they would take it and get it fixed in 2 weeks. I got the phone back brand new screen everything was good. About 2 months ago I got a call from someone and I couldn't hear them unless I was on speakerphone. This happens quite frequently. I noticed about 1 months ago my camera was falling again! But not as bad as last time. I'm wondering if I should bring it back to the Apple Store and see if they could fix it or hopefully just replace the whole thing. What should i do? Its a 50 minute drive and I don't want to go there for nothing. Do you think they would do something about it? Or not because I have already been there. And if you read this far i'm surprised, thank you! Lol
If its a manufacturing defect then they should do this. If you have any paperwork from the previous fix then you will need this too. Best bet is to call them (from a working phone) first!
IS the phone still under warranty? If so they won't have any problems fixing it again. Call them up and they can tell you if your phone is still under warranty or not. If not, they can tell you what out of warranty repair or replacement will cost.
If you got the phone from a carrier then they should replace the phone. Also if you have insurance.
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