Right… So I got a 32GB iPhone 5 for an Early Christmas present (On SIM Only) in November from my grandma and grandad. It was early because my mobile contract at the time was approaching the end.
It was ordered from the Apple Store online and arrived in good condition. The only issue I'm having, is the battery draining. I took it into the Apple Store yesterday (Saturday 9th Februay 2013) and the guy assisting me did a health check on it, said my battery was fine so it was clearly the software. I thought to myself anyway it was a software issue because it sometimes crashes when I pull down the notifications centre.
And so the guy did a deeper system reset and said that should be fine. Problem being that it hasn't corrected my issue. I'm going to try it these next few days see if it is better but it hasn't been so far, and if there's an issue, then we will take another visit next Saturday where they will probably offer an exchange.
I'm just wondering if it would be a refurbished model or would it be brand new?