Beats by Dre Studio 2013 No Sound?

Before concluding that they were broken, thought I'd look online and slap on this question to see if I was missing something.

I bought a pair of beats by dre studio, plugged them into both my laptop and my IPhone 5, and there's no sound.
-The wires are all the way in
-The batteries are internal, so the beats must be charged, which they are, as indicated by the LEDs
-I hit the on-button. I'm not sure if they turned on, as I don't see any sort of sign that they are on.
-They are not muted as I'm not holding the "b" so…

You would think headphones work by simply plugging in the wire and turning on some music.
Am I missing something or are these beats broken?

Seem broken.

read instructions; consider warranty; return to store.

prob over priced anyway.

google the problem.


CR likes a $40 pair, in the ear; not Dre's.

Skull candy I latest issue in bookstore/library.great mag & website; objective testing; accepts no ads.

Don't buy anything w/o reading CR.…
…"Consumer Reports is a nonprofit, expert, independent organization” that tests a wide range of products and services in detail and publishes the results in a monthly mag and website, fee for full access. Mag avail @ many bookstores n libraries

Have you installed the cd that came with it?

Most headphones work even without cds though. But check anyway.

If you have no other option but to buy another headphone, consider these:

Tip: Sennheiser headphones have 2 year warranty.

Best headset for gaming and music (7.1 surround sound):

Budget quality headphone (mainly for music and moderate gaming):

Noise cancelling headphone:

Cheap gaming headset:

Fancy celebrity earbuds:

Noise cancelling high quality earbuds:

Cheap earbuds: