Ebay buyer wants refund back?
I sold my iphone 4s on ebay a few weeks ago and today the buyers emails me saying that the phone's Wi-Fi didn't work and it was water damaged. I have never spilled any liquids on my phone or dropped it so I know they are lying, I'm willing to refund their money back but I'm worried that they will send me a defective phone. What should I do?
No dice, once they have it then its theirs. You have no idea what they did with it, so I wouldnt refund it. There are also many scams where people have a damaged phone, buy one like it, then complain and send the garbage one back to you. I would tell them it was good condition when sent so any damage done would have been done by them. No further explanation needed.
"a few weeks ago" If it is past the 45 day time limit they can no longer open a case against you. Check the dates.
Be faithful to your customer. This is the first and last low selling on eBay. You can politely say about this matter to your buyer. You can solve this by mutual understanding.
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