I broke my iphone 4s screen! Will my insurance cover this?
I have the apple care + insurance for 2 years. This is the first time I have to go into the Apple store for damages to my iphone. I have the receipts and everything for the insurance that I have on it that I got directly through the apple store. Do you think they will give me a new iphone 4s or just replace the screen? Will they even replace my phone if this happens? I think I read somewhere that it might be $49 or something like that.
If it is a mechanical and your own fault, you can' get a replacement.
Per the AppleCare + contract:
Apple will, subject to the service fee of $49, either
(i) repair the defect using new or refurbished parts that are equivalent to new in performance and reliability, or
(ii) exchange the Covered iPhone with a replacement product that is new or equivalent to new in performance and reliability, and is at least functionally equivalent to the original product
What that means is that they may repair it if is possible. But realistically, it is most likely Apple will simply replace your phone with a refurbished 4s.
They will probably give you a refurbished phone which is Apples policy
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