I just got an iphone 4s and it's gone into recovery mode?

I just got an iphone 4s and I plugged it into the wall charger and it came up with the usb plug and a arrow pointing to the itunes sign, so I put it into my laptop and it came up with phone but the capacity, software version and serial number is not avaible so I tried to restore it as it says there's a problem and needs to be restored so I did and nothing happened it just said that again so what do I do? It's new as well and I have no idea what to do it's never been on the home screen or dropped or anything.

It could be a defected iPhone. Just return it for another if you can because if iTunes can't fix it, there isn't another way to.

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