I opened a new line with my already existing contract with sprint?
So a couple of days ago I went into sprint to open a new line for someone in my family with my already existing contract. We bought the iphone 5s. I'm aware that if you want to upgrade you phone but you don't have an upgrade, you have to pay full price. But no phone was updated. We simply opened a new line. Now I know I should have only been charged 200 or some dollars. Yet I was charged full price for the phone.
You can ONLY get it straightened out by going to Sprint and having that discussion with them.
There's no one here who can tell you what went on with that transaction. We know nothing about your previous or current contracts.
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