On my iPhone 5s my visual voice mail no longer works?

On my IPhone 5s my visual voicemail stopped working. My personal greeting is gone and it now asks me to put in a mailbox number. No one can get pass this message and leave me a message in my voicemail. It did work until a week ago. I have this iPhone for only a month.

Sounds like the voice mailbox has been deleted. Call your carrier and have them set it up again. You will most likely need to set up everything from scratch.

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