Why isn't my Internet working?

I just got an iPhone 5 and am connected to Simple Mobile. I can connect to Wi-Fi here at my home but when I go outside I should still be able to use my 3G data, but I can't, nothing loads. This is very frustrating because I can't google things or messages friends over internet things or do anything internet wise without being at home, why isn't my internet working and what can I do to fix it? And no I haven't used up all my data because I got my phone 2 days ago and it hasn't been using its 3G properly since the moment I got it, please help me! Xx

Have you rang the provider to register your mobile? When I got my new Samsung Galaxy S4, even though I gave my details in the shop, the internet didn't work for about a week. It was only when I called them that they stated I needed to register, and within 48 hours the internet was then switched on for me.

Change your password and reconnect it

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