Apple's Policy on Warranties with iPhone Replacements. Insights?

My iPhone 4s needs to be repaired or replaced. It is under extended warranty and I have an appointment at the Apple store on Saturday.

I just want to ask something…

I was told by the advisor on live chat that if the phone needs to be replaced, the replacement WILL NOT have a 1 year manufacturer's warranty - it will only have the time remaining on the extended warranty I have for the faulty one.

If that's how it is, that's how it is - but that just doesn't sound right to me! Is this really how they do things?

Whatever the purpose, the replacement is a new phone so should have the 1 year warranty as it would if I just went out and bought it!

Anyone know?

And, please don't tell me to go and buy a different phone etc. I will report pointless answers like this or ones including spam/ scams/ ads and other pointless things like "go to Google".

Thank you to everyone apart from the trolls who have such pointless lives, they like to spam my questions.

You get the warranty you originally paid for. Seems right to me.

It's really how they do things; that's how the bosses get rich.

I doubt the replacement is new, prob a refurb.

even if new, they won't, or they'll try not to, give a full length warranty bc you'r not playing for it, it's a warranty replacement.

and it's not necc how it is.

don't take a phone rep's statement as being correct.

big banks are paying back $billions for mortgage ripoffs that 99% of customers thought were legal til a few questioned them.

try complaining to the fed trade commish if you think the deal's unfair.

The advisor was correct. When a phone is replaced through the warranty the replacement works off of the warranty of the original. Because you are using the warranty to replace it; you're not buying an all new phone you're replacing it using the warranty. It would be stupid for Apple to give an all new 1 year warranty with replacements. People would and have tried to simply wait until the end of the warranty, claim something is wrong with it and get the phone replaced and then do it every year forever. That is Apple's policy to prevent this. Samsung does the same thing. If you did purchase AppleCare that would be transferred as well. Apple doesn't give two sh*ts about if you have insurance through your carrier.

Apple does not send out refurbished phones. They have there own assembly line in kalifornistan solely for replacing products through warranty.

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