Can an iPhone 5s be factory unlocked?

I brought the phone off instagram I searched the imei number and it came back clean but when I got the phone it say it's locked to a email address that the person doesn't know. What can I do with the phone?

If it's Activation Lock, you can't do anything with the phone. It's a paperweight. Don't buy stolen phones and you won't have this problem.

Try restore the iphone on itunes and if that doesn't work then take it to someone who can unlock it

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