Help with my MacBook pro?
Hi I'm looking to clean my storage from my iPhone, but when I connect it to my MacBook Pro in order to import my photos through image capture my MacBook tells me that I only have 8 photos. Which is a lie because I have 365 photos and some videos. I tried to create a folder and do the simple drag and drop option, but it takes to long. My I cloud also tells me that I have 8 photos, thus preventing the download. I don't know if it's my phone or is it my mac.
"iPhone has 365 photos and some videos… MacBook tells me that I only have 8 photos"
Well, we all know the MacBook itself says nothing. Tell very factually these details…
- Version of OS X installed.
- Which app opens automatically when you plug the cable into the phone and computer?
- Did you take all these photos using this iPhone, or did some photos come from another source (other person's device, web page, etc.)?
- Are all 365 photos shown in the iPhone's "Photos" app?
Those are all questions that can help us to help you. Here are two that you needn't answer, but it is worth a thought:
How is it that drag and drop copying of the photo files is possible (some app in OS X)?
How would copying the files to a folder take longer than using the Photos app?
By the time you get around to seeing how many details you forgot to tell, it likely will be too late for us to deal with, so just start a new question that makes more sense.
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