How to correctly sync your iPod or iPhone into a Ford Escape 2009 to play music?

I try plugging it in with a USB cable and I push in AUX and it syncs but when I go to my music app, all it says is "Device is connected" and won't allow me to access my music. I have a black chord that I plug into another input that works with AUX that's allows my iPod to play music and gives me access to my music app. Why will only the one chord work and not my USB chord? The black chord doesn't require a sync though.

Have you updated the ios on your ipod or iphone? I think the old ios had it so that when you connected a usb cord, it would only charge and not let yiu listen to music.

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