How does Genius bar sending iphones to Apple work?
I recently went into Genius bar and they said they couldn't fix my iphone x and would send it to apple to see if it had unauthorized components or internal damage. How long would it take for apple to get back to me? What exactly are they doing? Will i get my Iphone x back or a new one? (i didn't accept the backup phone they offered during this time we wait for apple because i already had a backup phone)
These are all questions you could have asked them in person. For the most part, i would think they would just send you back a refurbished phone. It may not e the same exact one you had originally, which is not uncommon.
i sent in my original apple watch last summer because of a warranty defect. They took it and sent it in for repair, and i got a refurbished one maybe within a week.
they should also have send you a status repair number of sorts. Proof that you dropped it off and it's being sent in for repair. Then you can go on their website and monitor the repair status and ETA for a replacement.
go back to the apple store or call in and ask those questions.
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