How to activate Verizon's mobile hotspot feature for the iPhone 5?

I'm on a share everything plan and would like to use the mobile hotspot. The mobile hotspot is no longer an extra charge, correct? It should be a free feature now, or so I have heard. How do I activate it online?

The first thing i did was call their 611 number. After being on hold for 10 minutes a rep helped me from there. She activated the hotspot that is included in my plan. I then rebooted the phone and tried to set it up once more. Once again it failed. She had me turn off my Wi-Fi and try again. This time the phone gave me the menu to start up my hot spot.

If you have the hot spot activated in your plan simply turn off the Wi-Fi and do it again. It takes no time at all.

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