How to fix error 40 on iTunes when my phone won't turn on? (iPhone 5s)?
My phone turned off today and wouldn't turn back on (battery was around 47%) I tried plugging it in but it wouldn't turn on. I plugged it into my computer, and it said "itunes could not connect to this iphone. An unknown error occurred (0xE8000065)" after I click ok, another window says "iTunes has detected that an iPhone is in recovery mode. You must restore this iPhone before it can be used with iTunes" so I click ok then restore iPhone. It says "extracting software" then "preparing iPhone for restore" then "waiting for iPhone" the screen then lights up and the update bar and apple symbol appear on the phone screen. Shortly thereafter it says "the iPhone "iPhone" could not be restored. An unknown error occurred (40)" I click ok, then the screen changes to my music library and my phone no longer shows up as an icon on iTunes. My computer also doesn't detect it on "my computer". I've reinstalled iTunes and restarted my computer and nothing has worked.
Your iPhone is PORTABLE.
So, take it back to the store where you bought it, and they will help you figure out what you did to put it into Recovery Mode.
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