How to owe money on my iPhone? - 1
I just got my first iPhone 7 days ago. I'm very cautious about going over my data so I always have it turned off because I have Wi-Fi at my house but sometimes if I'm outside I will turn it on. I downloaded the Bell Self Serve app on my phone (for free).
I'm with Bell, My cell phone plan is 43 bucks for unlimited texting, 200 mb of data, free local calling after 5 oclock and on weekends, and 150 minutes of daily local calling. I also have warranty which is 10 extra bucks a month.
So far I have used up only 20 mb of data. But when I look at my Bell self serve app it says that I owe 68 bucks?
Please help me. By the way two people called me today but they were long distant numbers because they had the wrong number, I was only on the for for 1 minute with them both.
Oh my god please help me, I don't know what I did wrong.
Ffirstly the iPhone 7 doesn't exist
Call Bell (billing department). They will tell you what the extra charges are for. That's the only way to know for sure what those $68 are for. Bell (and Rogers, and Telus) screw up all the time and overcharge people, so don't panic. And if a long distance number calls you, you don't get charged long distance, it is treated like a local call.
If you just got your phone a week ago, some of that money might be for activation fee (usually $35) and sometimes they also charge you extra to upgrade your phone early, so it might have to do with that.
By the way, if I were you, I would cancel the warranty if it's not too late. They will find any reason they can think of to deny your warranty claim when you try to use it, but until then they will happily keep taking your $10. At the end of the contract you will have given them $360… That's enough to buy a used iPhone 4S or even 5 on craigslist anyway. Keep your money!
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