I can't connect to my hotel's Wi-Fi?

Hello… So i'm at Seneca hotel and i connected my iohone to the Wi-Fi for free without any passwords and when i went to the lobby and then came back to my room in floor 20 my phone won't connect to the Wi-Fi i tried and turned my phone off and on again but it did'nt work. I don't know what to do i really need internet on my iphone, help please.

You need a password

You have to be in range of their router. You're either not when you're in your room (i.e. They only offer it in the lobby), they've got a signal repeater down in your part of the building, or the rooms are on a different Wi-Fi network that doesn't broadcast its SSID (if that's the case, you would have to ask for it, and probably the password to go with it).

Ask at the front desk.

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