I can't open a video on Snapchat?

No matter who or how many times I touch on the video, it won't open. I have an iPhone 5s and I've already tried deleting the app and re-downloading and shutting the phone off and back on. It still won't open and the little number 1 next to the app is really pissing me off. What can I do?

Having the same issue! Just started yesterday! Please email me if anyone knows how to fix this!

Whenever you see "little numbers" on an App Icon, it usually means that the App needs to be updated. So, update it.

Then, if the problem persists, re-post your question.

TIP: Did it ever cross your mind that the Video File you downloaded may be the REAL problem, it may be corrupted? Try a different video file, preferably one that you know was NOT Pirated, first.

Having the same issue!

I'm having the same problem, it's frustrating me, because every time I go on snapchat, it's still alerting me of that one video I can't open!

I honestly have the same issue it won't let me click on it help me

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