I can't hear people on a call?

So i just got my new iphone for christmas and already have problems. I got the iphone 5, i can't hear the other person on the call on speaker, earpiece, or headphones and when i can hear them my phone loses connection out of no where i hear a buzz sound then it hangs up says "searching" then "no service" then i have 4 bars. And it does it all the time. Its annoying. I don't know what to do.

Talk to your cell phone provider. My mom had the same problem when she got the Rhyme and when she took it in, there was some kind of setting that they had to fix/change.

  • Why can't I hear people when i call them on my iphone 5s? The receiver audio is not blocked and it does work when you use a free phone calling app. I just got a new SIM about an hour ago. And it's a Ultra.me sim. I can't hear them and they can't hear me. What should do?
  • When people call me they can't hear me? I have the iphone 5c and I've had it since christmas, it works perfectly but now and again I take a call and they can't hear me at all? I hear them just fine I recently just downloaded ios7 would that make a difference?
  • When I call someone they can barely hear me? I have an iPhone 3S and when I call someone or they call me, it sounds like I'm whispering to them and they can BARELY hear i have to yell into my phone so they can tell what I'm saying. I didn't drop my phone or anything it just happened, can anyone help?
  • When i call someone on my iphone they can't hear me and i can't hear them why? Well it just happened i was calling my dad like 10 minuets ago and then i hung up and then called him 5 minuets later and i could hear him but he can't hear me for some reason why is that? I'm sorry i meant i CAN hear them but they can't hear me