I have a dell laptop now I'm trying to find my Wi-Fi change but I can't see mine Wi-Fi range?

I'm using dell laptop windows 7, I'm trying to connect it thru my Wi-Fi but I can't see my Wi-Fi range and name, but I'm able to see my neighbours Wi-Fi range,
I can even see my Wi-Fi range on my iphone, iPad, but unable to see on my dell laptop and htc chacha phone, please help, I even went close to my Wi-Fi modem but nothing worked

Is the router blinking? Turn off the lights in the room and see if it's blinking.

My name is Sandeep and I work for the Social Media and Community Team at
Please make sure that the modem and the router are powered on, and make sure that all the lights are stable, once this is done please check if you are able to see the wireless network.

Thanks,
Sandeep
Social Media and Community Professional
Order Status: http://dell.to/...to/1fgKSTr
Download Drivers: http://dell.to/...to/1hcxG98

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