I have bought a iphone 5 on ee and need to get it unlocked?

I wrung up orange/ee and the women said she would send me the code to unlock the iPhone but I was just wondering how do I enter this code? Do I need to put a orange sim card in the phone then ring up and enter the number to activate it or anything like that? Because when I was on the phone to the women she didn't take the imei number or anything so i'm just a little confused

She might be confused and thought that you would like PUK unlocking code (the one that unlocks your SIM if your enter PIN incorrectly 3 times)

iPhones do not accept any network unlock codes. The way they are unlocked is:
- your network provider (EE) will contact Apple with your IMEI
- Apple will add your IMEI into their "white list" database
- you connect your phone to iTunes (to communicate with Apple server)
- your phone receives information from Apple via iTunes that it is now unlocked

After the above procedure iPhone will never be locked again and will take ANY SIM-card

All of the above should have been explained to you.

If its to unlock the sim to any network mine was done within so many hours, i didn't even have to enter a code. Check your emails etc or wait for a text if it don't work or automatically unlock just ring them back and they'll help you out.

My phone was locked to Tesco but i rang up and got it unlocked within 48Hr it automatically unlocked to any network.

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