If a company messes up a customer order, should there be a type of compensation?

I ordered an Iphone through verizon as an upgrade and had to wait for it to be shipped because it was backordered. The phone was not received on the expected date, and when I called verizon to check, they had forgot to place the order. I feel I should be owed some type of compensation for their error. Not to mention I had to spend another thirty minutes on the phone. What do you guys think?

Dream on. You don't get compensation for this kind of inconvenience.

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