IPhone 4s isn't connecting to iTunes? (Windows PC)?
I have the most updated versions of both my phone and iTunes, I've tried uninstalling iTunes and all the related software and reinstalled the latest version of iTunes, I've tried disconnecting and reconnecting my phone, I've tried rebooting and restoring. At first when I synced my music the artwork didn't match my music on my phone so I downloaded the newest version of iTunes and now my phone won't connect to it. It's connected to my computer and shows that it's charging but iTunes doesn't respond. I've also checked to make sure Apple Mobile Device Support is installed and I've tried restarting that as well. Please please please help if you can. I have no clue what else to try.
First, you're going to want to back-up as much data as you can because we're going to try to restore your iPhone. Seeing as you have an iPhone 4s, you should connect to Wi-Fi and backup to iCloud. Now you're going to put your phone into recovery mode to restore it, which will hopefully solve your problem.
1. Connect your USB cable to your Mac or PC, leaving your iPhone disconnected.
2. Launch iTunes.
3. Press and hold the home and power button on the top of your iPhone until it turns off.
4. Immediately press and continue to hold the home button while you reconnect the USB cable to your iPhone, which will cause your iPhone to turn on.
5. Continue to hold the home button until an alert in iTunes informs you that an iPhone in recovery mode has been detected.
6. Now your iPhone is in recovery mode. Once you're in recovery mode, you can either restore the iPhone or adjust the firmware as necessary.
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