Iphone 5c does not let me touch to unlock?

I can turn my iphone on and off. It seems to be frozen and won't let me slide to put in the passcode. I can't even slide up! It is completely unresponsive. I have tried the hard reset option and also tried restoring it on my itunes but it still doesn't work! I need to get in my phone for itunes to restore my iphone.

Hold the home button and the lock button until the apple sign comes up

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