IPhone 6S, EE unlock process?
I have brought an iPhone 6S from eBay off someone else and it is locked to EE, in the description, the seller said that the phone was a replacement from Apple. Anyway, the phone is locked to EE and when googling how to unlock it, on the EE site it said I have to go in store to do it. So I went in store and ordered the unlock and the EE agent filled the form, gave IMEI and everything and paid £8.99. This was done on the 30th of January 2016. I was told it can take up to 7-10 days and for iPhone there's atleast a 10 day wait, that's what EE site said anyway. Whereas it hasn't been 10 working days yet, looking online and reviews of EE's unlocking service people have gone months without EE unlocking their device and the customer service reviews on trustpilot is 0.8 out of 10! I want to know has there ever been anyone else in my position who has done the same as me and how long did your unlock take and any inconveniences? I go New York next week and need this device unlocked. Also did you get a notification from EE that your device was unlocked? The EE agent said I would but online reviews said that they didn't.
I think you should give them a visit and see what's going on. Usually, if you're not the original owner of the phone, they'll not unlock your phone. I'm sorry to say but you've lost 9 quids coz it costs much more when you go to get your phone unlocked from outside. Wait for few more days and try to get the phone unlocked from third-party. If you need help with getting your EE iPhone 6S factory unlocked, mail me for more info.
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