IPhone screen cracked with OtterBox on?

I dropped my phone, shattering the screen and breaking my OtterBox, I've heard OtterBox will sometimes replace your iPhone if it breaks while inside the OtterBox case because of their whole "iPhone won't break" code, is that true? I know my friends mom did that but she had an iPhone 3 and I have and iPhone 4.

I've never hear of them doing that. Their warranty which is also on their website says that under no circumstances will they cover any device in one of their cases.

How the hell is it protected with an otterbox case if the screen shatters when I drop 's not the protection I paid $64.00 for… Never again will I buy another OtterBox case.