Lifeproof doesn't give back SIM cards?
I sent my Iphone 5c (green) to lifeproofs water protection program. It was recently water damaged due to the case being damaged. It was gone for 4 weeks, and when it finally came back in the mail, it won't let me activate my phone because it has no sim?! I took out the sim slot and it turns out there was no sim inside. I sent it in with the sim receiving no information about loosing the sim. I tried to search and see if anyone else had this problem but no one did. I called lifeproof but it turned out that they are closed! I have to wait until tomorrow to call up again. I really need this phone for school and can anyone tell me how to bypass the no sim? Or will i get a free sim if i go back to verizon. Please I need answers As soon as possible.
The problem is, you were NOT suppose to send the phone in with a SIM/Memory card or anything else, other than the phone and THEIR case.
Verizon MAY give you a free SIM card (if that phone uses one ), or they may not. You will need to call them or show up at a corporate Verizon store and ask. But more likely than not, you will just need to have them activate the phone for you if you can't do it over the website.
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