My iphone 5 broke in an otter box?

Alright guys i just dropped my otter box onto GRASS from LESS THAN TWO FEET UP and now my screen is completely shattered. 199 to repair with applecare and no less than 250$ to fix anywhere else.at&t refuses to help. Is otterbox not at fault for this? They are obviously falsely advertising there products.

Added (1). Otterbox clearly states that they do NOT cover the device inside, the case. Only the case itself. They also state that otterbox isn't indestructible and the case only decreases the chance that your phone breaks. (which in my case, it seems like the case INCREASED the chance)

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