My iphone 5s won't play videos from camera roll?
I've had my phone since late 2013 and its always worked great but recently it won't let me play videos from my camera roll? It says they are loading but they never play
i turned off my phone and then restarted it
but it still won't let me play them://
You can try multiple things
- Restart your phone by holding the lock and home buttons down (just like taking a screenshot except you hold longer) until the screen shuts off.
- Take your phone to the nearest Apple Store and they will most likely fix it for free (Try to have the phone backed up before you go).
- Factory reset your iPhone. But first, make a backup on your computer and/or iCloud and restore the backup using the same Apple ID (I would recommend avoiding this option unless you and the Apple Store can't solve the problem).
Note: if your iPhone is jailbroken that could be the cause of the issue.
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