My iPhone didn't come with iTunes?

ITunes is suppose to come preinstalled with the iphone, but it didn't with mine. Don't tell me to reset my home screen, because I already did and it still isn't there. The software isn't in my phone. What can I do? Do I have to Factory reset it or will that not help either?

You can try to factory reset it. I would try to contact apple if I was you.

ITunes is a Mac/Windows program. The iPhone come with the App Store And iTunes Store Apps. You will need to download iTunes to you're computer.

Reset your home screen.

Try to Reset it. Navigate to Settings -> General -> Reset -> Reset Home Screen Layout. ITunes should be there.

If this didn't work then see if iTunes is Restricted. Go to Settings -> Restrictions -> Enter your Restrictions Passcode -> iTunes -> ON.

And If nothing works Contact Apple. Read this https://www.apple.com/...m/contact/ AND this https://support.apple.com/...om/kb/HE57