Nokia Lumia 800 Sim card invalid?

For xmas my dad bought me a Lumia 800 smart phone from phones4u, I was with him at the time. The phone came with a separately packaged micro sim (which only recently I noticed was labelled - Iphone 4 PAYG Retail Micro Sim Only?) which I was going to put my old phone number onto.

When I got home I put the card in and the next morning phoned orange customer services as instructed to get it activated via landline. After that my old phone's sim was deactivated and she said it could take 24 hours for the new one to be activated. It's now the 2nd of January and it hasn't. I rang again to try and sort it out, I was put through to a UK call centre because they could not understand why it wasn't activating, after a few efforts they told me to take it to the shop and get a new sim as it may be faulty. Is an Iphone 4 sim designed to fit into a lumia or is it an honest mistake and I was given the wrong type? Is the sim/phone faulty?

I think you were given the wrong type of sim card or you just need a new one because that shouldn't happen.

In the states, our sim cards are the same, just need the right one for your carrier, and the right size for your phone (micro or normal). Might also need to check and see that the APN settings are correct for your new company.

Jon
www.4GCellUnlimited.com

Sorry to hear about the issues with your sim card! Sometimes it can take up to 48 hours for your sim card to be activated but the best thing you can do is give Phones 4u customer service team a call and they'll be able to advise you further on what to do.

Here's the number to ring: 0800 072 5855
Alternatively if you'd rather not speak with someone over the telephone, you can use our live chat feature where someone will be able to take your problem and hopefully deal with it immediately for you via instant message. Here's the link: http://support.phones4u.co.uk

Hope that helps.