Replacing Verizon iPhone 4S?
I bought my iPhone about a year and a half ago (but am using a refurbished replacement they sent me a couple months ago when it was lost) and signed up for the $10/month insurance plan. My mom recently called Verizon to replace her broken iPhone and they charged her $170 deductible for the new one. My friend who had water damage in her phone, on the other hand, said she took it to the Apple store and got a free replacement. Were they just being nice to her, or was Verizon ripping off my mom? I may need to replace my current phone soon (because refurbished ones are terrible) and was wondering if I'd be better off going through Apple than Verizon. All my phones in the past have been replaced for free so I don't know why my mom was charged. Is it an iPhone thing?
Yes i think so
Usually if you take your iPhone to the Apple Store, you'll (surprisingly) get a better deal than taking it in to your Verizon Store. I don't know why, but that's usually how it is.
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