USB Bluetooth dongle won't work?

I have an MSI netbook that I want to pair with Bluetooth speakers using a dongle. The speakers talk to iphone and iPod no problem, but the netbook can find them. I've updated the drivers, and the properties say that the device is working correctly, so I don't know why it won't find the speakers. When searching for devices, nothing comes up at all. There's obviously an issue with the net book end, not the speakers.
Can anyone help please?

Hmm maybe try pluggin in another dongle and if it doens't work, there's a problem with your laptop.