Verizon Iphone 4 Gets No Reception?

Recently my family and I went on vacation to a small town in Wisconsin, my aunt has an IPhone 5 with Verizon and got reception perfectly fine but I was not getting reception at all with my IPhone 4 and I also have Verizon. Why is it that she is able to get reception but I'm not?

I don't know if Verizon is still doing regional plans, but if your phone's plan is such that it works only in and around the city you live in, that might be the problem. Pretty sure it's not a roaming issue, since it's the same carrier.

Make sure the phone does not have the cellular radio turned off, not in airplane mode, and you can try stopping by a local Verizon store to see if they can help. Or at least call one up, using your aunt's home phone or cell phone, and have them trouble shoot your phone.

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