WHAT HAPPENED TO MY IPHONE 5
Back in May, I plugged my iPhone 5 into my laptop to back it up, but instead I think I formatted my iPhone because it went into Recovery mode and after a lot of confusion and shock I turned my iPhone on back to like the normal screen. When I then went to check my files I saw NOTHING, I lost all my contacts all my PHOTOS AND VIDEOS (a lot of life memories there) & everything else I had! When I had turned it on, it was like a brand new iPhone asking me stuff like what country I'm in & whether I want Siri or not. So all my data erased completely. Also, since I didn't actually get to back up my iPhone, iTunes doesn't have my backup files, when I restore from a back up, it's all the old ones, even though I had backed it up before this like on March/April but iTunes doesn't have any of it? After all the heartbreak, I tried to find solutions, to restore it all back, but what I found was the actual back up files on my laptop when I go to something like backup>mobile sync>etc (not iTunes) but even that way I can't open the files? It's like a blank square next to the weird long name file instead of a small square preview picture as normal, to view it, I have to right click and open in 'picture viewer' which shows one of my pictures, but mostly doesn't even open that way. Please CAN SOMEONE Help ME, HONESTLY THESE VIDEOS/PHOTOS MEAN So MUCH TO ME. THERE'S SOME VERY SPECIAL PEOPLE IN THOSE PHOTOS LIKE MY GRANDPARENTS WHO ARE NO LONGER HERE TODAY:'( it's the only memory I have of them! Please someone tell me a way that'll work! & no I haven't plugged my phone back into the laptop since this has happened!
That's why I use iCloud on my iPod, try plugging it back in maybe it will put everything back on for you if not call Apple and give em hell for it, feel bad for ya loss I only know my grams couldn't imagine loosing every memory of her
Hi take it into Apple they will sort it for you
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