Who to contact about something serious on ebay?
Ok so i sold a iphone 4 and the person i sold it to had many problems with it and wanted a refund but wouldn't return my phone until i have her her money back so now i have my phone and NOTHING is working at all it won't turn on its all hot and wet and i got electrocuted by it and i called ebay and all they said was that there's nothing to do. Now i need to know who i can call about this because this is unacceptable and this woman is a real pain in the ***. The phone cost me a lot of money when i first got it and now its broken?!
Maybe it got broken in the post. It may not have been her that broke it, but you as a seller should be making sure that what you sell is secured tightly and safely in lots of bubble wrap.
Sounds like a scam. Maybe they replaced the same version with a broken version? Maybe you are right also, where they dropped it in water or damaged it then tried to get their money back.
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