Why did vodafone charge my iphone viber calls?
I'm using my iphone 3 given to me by my sister in HK. I insert a contract vodafone sim card in this phone and everything works ok, except for the viber calls. Vodafone charged me about £50 for a 45-min call recently. They insisted that it was an international call and not a viber call! Now I dare not use the viber apps anymore. I don't know if the phone had been locked in HK but I didn't have to unlock it in order to use my vodafone sim card with it.
Its totally free either national or international. Did you have internet pack?
Have you used TranscribeMe App of iphone. If not then try that also. Its very interesting.
This is an official representative of Viber Media.
When you make a Viber call, make sure your screen stays purple (Viber) and does not switch to the regular calling screen of your phone (meaning - a cellular call). Sometimes the call is switched to a normal cellular call because your internet connection is disrupted or the destination contact is temporarily not recognized as a Viber user, when this happens, a message pops up alerting the user that the call is switching to a regular, cellular call (thus costing money). The user has to accept it to continue the call.
For more questions or technical support, please visit our official HelpDesk.
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