Why does 4G (LTE) not load on virgin mobile in Australia?

I Have the iphone 5 and LTE or 4G never loads. I always have to use 3g. I have LTE enables in settings as well?

Ifo you have trouble call Virgin http://androidaustralia.com.au/2012/09/manufacturers/samsung-manufacturers/virgin-mobile-australia-announces-4g-lte-network/

This is a known problem with Virgin Mobile. What you need to do is Call Virgin Customer Care and Make sure 4G is enabled on Your Account.

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