Why doesn't my screen go black on iphone 4?
While on a phone call - My phone stays lit up and it ALWAYS tries to facetime people or go on speaker… My fiances iphone 4's screen goes black and he doesn't have that problem. Is there a way to fix that
Hi
There could be two reasons. Both related to proximity sensors.
1. Your Proximity sensor is not working: When you keep your phone near your face, the proximity sensors recognizes your action and automatically activates the screen lock while on call.
2. A screen guard that you are using is blocking the proximity sensors? Please check.
If the problem still stays, the sensor could be defective, please take it to the customer care!
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