Why is my phone freezing and restarting if I only got it 3 weeks ago?

I got an IPhone XR for my birthday 3 weeks ago, and about 2 weeks ago it started acting up. It would freeze and restart the whole phone and black out at random times. It's been happening a lot more recently, about 2 times a week my phone will act up. I don't know if the phone is just defective or what.

Have you checked how much memory space you are using? If you have taken many photos or download a lot of apps you may be running low on space. Check that first. Most smart phones have a space for a memory card. Get one of those and move your documents, photos and apps to the memory card. Then the phone should have more room for boot up.

It could be a firmware issue or hardware issue. I suggest you get the phone replaced with a new one.

You could try resetting it or restoring it through iTunes & if all else fails take it to the Apple Store. It would be well within its warranty period so if needs to be replaced then it would be.

I too recently got a XR & have no issues with it (1 week, 2 days ago)

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