Why won't my Kindle Fire download books?

I've been trying to download a book on my kindle fire for the past few days, but it says the download is taking to long and it just never comes up! I have the kindle app on my phone which is what I usually use and when I download books online from my phone that doesn't work either! Everyone just keeps telling me to wait because the problem is being caused by an overload on amazon from Christmas. I don't know whether that's true or not but this issue is irritating the crap of of me and I can't stand it! Also, I've tried rebooting my kindle, signing out of amazon and back in, even deleting the kindle app on my iPhone and getting it again but nothing works!

Try contacting Amazon's customer service. It's possible there's a problem with the file on the server.

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