Will I waste my time in going?

On Black Friday I got me a new iphone 5c on t-mobile, it has insurance and it's still under the 14 days return or exchange policy… It was working fine the first days but about 3 days ago I started noticing that it would randomly get some glitches on different spots of the screen, i thought it could be the apps or something but about 10 mins ago I was writing a text and it randomly turned half of the screen black and the other half had like a glitch and it quickly turned off by itself. I KNOW FOR SURE that it's not suppose to be doing this! The phone it's BRAND NEW, so I want to take it to them and tell them about this that just happened! I'm not sure what they will tell me or if they're willing to give me a new same phone! Cause I think they'll try and tell me they'll fix it but I don't want that, it won't be on time. Any of you know what are my chances of getting an exchange a good working phone?! I don't think this phone is right! I guess if they don't cooperate I'll cancel everything

If your within the first 14 days they will try to reload the software, which might work, then they will exchange the phone. No, going there will not be a waste of time.

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