Can i make any claims against repair man?
I took my iphone to repair store to have the top button replaced (it's out of warranty so apple wouldn't help me). He did that perfectly but in the process screwed up the camera which now can't be used and the side of my screen barely responds to touch.
It took him 3 or 4 goes at trying to fix it for me with no avail but now claims it's not his fault and i must have ruined it myself. I finally just said stop tampering with it and i'll take it home, still got charged a pretty high fee for it, before he would hand it over.
I have a receipt, but i was just wondering if i would be able to make a claim for the money back or for some kind of compensation for an iphone i now can't use?
And if so, how would i go about this?
(In Australia, if that makes a difference)
*Sorry if this isn't the right category, it was a toss up.
Yes, you can't only get your money back (since he didn't fix your problem) but also payment for a replacement for what he ruined through his negligence. You, of course, have the burden of proving your fone was working before you took it in (e.g., others had used it perfectly well, or had seen you using the features that you claim were damaged by the "repair" store.
Look up the doctrine of "res ipsa loquitur" as part of your complaint to the repair store owner, demanding satisfaction before you let the sharks into the tank…
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