I have recently purchased an iPhone 6s and i have a problem for internet on it?

I have an internet package under it. I have cellular data on and yet when I use the internet, it deducts money from my phone balance. Could anyone help me as what do I need to do or a setting that I need to change.

I would highly suggest you contact your cellular provider, so they can look into the problem since it seems to be a accounting problem, I have an iPhone 6s plus, I just placed the SIM in it and it started working right away without deducting my money, that's why it's most likely account problem

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