I can receive text on iPhone 5s?

I recently got iPhones 5s
and I send text perfectly but not receive it
I tried reseting turning off and on iMessage
download my company message app and nothing I also called the company and still nothing

The company is verizion
don't know if the phone or the company
but I haven't receive a text since I got the phone

Dial *611 and tell the folks that can do something about it.