My FaceTime for iPhone 5c won't work?

Whenever I call my friend it just keeps connecting! It never stops and I could sit there all day waiting for it to connect but sometimes it says they aren't available when they did answer it. My FaceTime is on in settings! Any ideas on how I can fix it?

The only reason I would think it would not be working would be if you didn't have Wi-Fi? On iPhones in order to "FaceTime" you need Wi-Fi. Regular phone service does not work. Always use skype instead.

Well my Wi-Fi is always on and my FaceTime still won't wirk

Why can't I facetime on my cricket iPhone 5c

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