My iPhone speaker is not working?

My iPhone 4S speaker just stopped working. It works when I have called someone or when someone is calling me I can use it on loud speaker but when I watch a video or listen to a song there's no sound.someone please help me, my iPhone is a 4s( 6.1.3

Sorry to hear that your iPhone isn't working properly! Unfortunately, this has been quite a well known problem with the iPhone 4S and usually the only way to fix it is to replace the speaker. But here's what you can do first!

-Try to restart your iPhone and see if the problem is resolved or if the problem occurs less frequently.
If that doesn't work: Try to reset your iPhone back to factory settings after of course backing up whatever you need to backup on your phone.

Should both of those options not work for you, then more than likely the speaker is not longer operable. You will need to get it replaced. You can get it replaced via an Apple Store or Authorized Apple Service Center. I would especially recommend contacting Apple should your iPhone still be under warranty/AppleCare.

Sorry to hear about your iPhone, best of luck in getting it fixed! Though, I hope I helped a little bit!

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