Why can't I open my snaps on Snapchat?

I just got the update, and now whenever I get a snapchat and it says "press and hold to view" or "tap to load" and I hold down my finger on it or tap it nothing happens! I can send them, but it won't let me open any. I'm very frustrated. Oh, I have an iPhone 4. How can I fix this?

Same thing has happened to me. I got the update but now it won't let me open my snapchats, both pics and vids.

I also have the iphone 4 but i have yet to update it to the new software as i don't have enough memory space (i have too many songs downloaded).So i wonder if that may be the problem if thats also the case with you.

Same thing is happening to me! I updated it earlier and it's not letting me view it!

It's a bug that will be fixed shortly!

How long is "shortly"?

Me too it sucks, hopefully it will b fixed soon

Same here! I really wanna open them grrr hurry!

SAME GAHH! & i don't know why but my friends works but not mine. --- its so annoying i have like 10 snapchats i can't open: P THEY BETTER FIX IT SOON

Mine is doing this too. It's so annoying.

Mine either! I've emailed them asking, but all I get are responses with how to change your password? Which doesn't help

Same thing with me this is so annoying

If they don't fix it soon I'm literally gonna pass out

Lol hasn't been fixed since 15.12.2012

Can't nothing be done?

People loose snapchat and everyone goes crazy. Ridiculas!

Same omfg my friend now thinks I'm ignoring her but I can't read them or anything like kill me btw I'm on my iPad mini the update is the problem I think

If this isn't fixed soon I'm going to fu*king die

I just updated my iPad and it now works happy days

My snapchat won't let me open anything. How can I fix this?

Ha, its almost 2017, and my 4s just started doing this. Fml

Ha, its almost 2017, and my 4s just started doing this. Fml

Ha, its almost 2017, and my 4s just started doing this. Fml

Yeah same, I have a 4s and can't open any video snaps or view buzzfeed or anything like that

  • Why won't snapchat open for me? I click on the app and it loads for a while, then just takes me back to the home screen. This has been happening for like the past 20+ hours and it's very annoying because I have dozens of snaps waiting for me. Can anyone help me here?
  • Why can't I snap longer videos in snapchat? I have a brand new Nexus 5 phone on the latest Android OS. I can only snap videos up to 7 seconds. IPhone users can snap up to 10 seconds, and sometimes even more! I e-mailed snapchat about the problem, but they're not responding. I tried to uninstall and re-install the app, even tried the beta version, but still the same problem.
  • Why can't I see snaps on my iphone from an android snapchat user? My friend has an android my touch and every time he sends me or my girlfriend a video (we both have iphones) we can't see it? We can see his pics but not videos. We're able to see other videos from other android users and his wife who has an android can see his videos but why can't we? Any help would be awesome!
  • Why can't I screenshot a snapchat on my iPhone? I know how to screenshot (press the power button and home button simultaneously) but whenever I do that, it takes me back to the main screen and takes a screenshot of all my other snapchats, even when I hold my finger on the picture at the same time as I hold the home button and power. I also already uninstalled it and reinstalled it and it still isn't working, but it is showing up to other people as a screenshot. How do I screenshot the actual pictures?